The fine print, made simple

What we collect

When you place an order or contact us, we collect the information you provide — name, email, shipping address, and payment details (processed securely by our payment provider, never stored by us).

How we use it

• To process and ship your orders.
• To send order updates and tracking information.
• To respond to your support requests.
• To improve our products and store (only in aggregate, never tied to your identity).

Marketing

We only send marketing emails if you opt in. You can unsubscribe at any time using the link in any email.

Your rights

You can request access to, correction of, or deletion of your personal data at any time by emailing support@heritagehearth.com.

Cookies

We use essential cookies for the store to function and analytics cookies to understand how the site is used. You can control cookies in your browser settings.